Site icon WebKu

Top 5 Best Ecommerce Chatbot In 2023

Adam
ecommerce chatbot

Best Ecommerce Chatbot will be discussed in this article. When you’re running an online store, there are many aspects and operations to stay on top of and manage. With customer service being so critical to business success, the last thing you want is to provide a subpar experience for shoppers. Therefore, you might be wondering if an eCommerce chatbot can help you in this department.

Fortunately, it can. These tools provide a powerful solution for streamlining and automating customer support. Not only can they help you address and answer shoppers’ inquiries promptly, but they can also tailor and customize the buying journey. Plus, there are a wide variety of chatbots to choose from.

Table of contents

Top 5 Best Ecommerce Chatbot In 2023

In this article, you can know about Top 5 Best Ecommerce Chatbot In 2023 here are the details below;

In this post, we’ll start by discussing why you might need an eCommerce chatbot and some tips for choosing one. Then we’ll provide you with a list of five of the best eCommerce chatbots you can use on your site. Let’s get started!

Why you might need an eCommerce chatbot

You could have the best online store on the web. Unfortunately, if you provide poor customer service, you likely won’t have much success.

Similar to live chat software, there are many benefits to using an eCommerce chatbot on your website. The most important is that doing so can significantly enhance your customer service operations and your visitors’ experiences. An example of an eCommerce chatbot on the Converse website.

Some of the advantages of using an eCommerce chatbot include:

Chatbots can be particularly helpful when you don’t have a large support team (or one at all) and need help managing customer inquiries and questions.

Even if you’re capable of handling your customer service operations during working hours, chances are that some shoppers may browse your store during ‘off’ periods. A chatbot can make sure they have access to assistance if they need it.

How to choose an eCommerce chatbot tool

There are a handful of aspects you’ll likely want to consider when choosing a chatbot. One of the most important is its ease of use. As with any type of tool you use on your site, it’s important to make sure that it’s one you’ll be able to navigate and configure on your own, especially if you’re a beginner.

In the same vein, you may also want to ensure that an adequate amount of support and documentation is offered with your chatbot plugin. This is why we also recommend that any solution you select is one that is actively maintained and updated by the developer.

Another factor to consider is which eCommerce platforms your preferred chatbot can operate on. For example, some tools are specific to WooCommerce while others are geared toward WordPress users in a more general sense or other eCommerce tools. One is not necessarily better than the other, but it is essential to make sure that the eCommerce chatbot you select is compatible with the current tools, platforms, and solutions you use.

Finally, you’ll likely want to consider the price. Fortunately, many chatbots are relatively inexpensive, and there’s an option for just about any budget.

Best eCommerce chatbots for 2023

Now that we understand more about the benefits of eCommerce chatbots and what factors to consider when choosing one, let’s take a look at some quality options. Below are five of the best eCommerce chatbots currently on the market. For each, we’ll discuss its features, price, and potential audience.

1. Facebook Messenger

Facebook Messenger is one of the most popular and powerful chatbot platforms in the world. It’s free to use and lets you build your own bot. When doing so, you can choose from templates for product lists and more.

The Facebook Messenger Developer platform.

While the Messenger platform itself does require a moderate level of technical skill to use, it features a handy drag-and-drop design kit for building your chatbot. Additionally, it offers a WordPress Facebook Chat plugin you can use to connect your WordPress website with Messenger.

Features:

Pricing: Free

2. Chatfuel

Chatfuel is another of the most popular and dependable chatbot tools available. The platform lets you easily integrate with Facebook Messenger and build a chatbot without any coding skills or experience required. In fact, Chatfuel claims you can create your own chatbot within minutes!

Building an eCommerce chatbot with Chatfuel. Chatfuel is definitely worth considering if you’re looking for a high level of customization and control. It’s a robust tool that is both flexible and suitable for users of all levels. While you can create an account and start a trial for free, you will need to sign up for a premium plan to actually begin using all the chatbot features.

Features:

Pricing: Free trial account, then $15 per month

3. FLOW XO

FLOW XO is a powerful tool that lets you build chatbots for WordPress sites, Facebook, Slack, and more. It’s an incredibly flexible platform and you can operate it for a wide variety of purposes, including lead generation, live chat, and more.

You can also choose from bot templates, including ones for purchasing tickets, answering FAQs, registering accounts, etc. It also boasts an intuitive, easy-to-use User Interface (UI), making it a solid choice for any skill level.

The dashboard of FLOW XO.

FLOW XO also offers flexible pricing. You can start with a free plan, then upgrade once you’re ready to commit to a premium solution and extend your bot functionality.

Features:

Pricing: Start for free, then upgrade for $19 per month

4. WP-Chatbot

WP-Chatbot is a free tool by MobileMonkey that lets you add a live chat gadget to your WordPress site. Although it has powerful integration with Facebook Messenger, you can also use it as a native chatbot solution on your site. Additionally, it enables you to conduct live chat conversations with customers.

The settings screen of the WP-Chatbot plugin.

Not only is it compatible with all versions of WordPress, but it can be used on any device and in any location across the globe. This is a solid option if you’re looking for a free plugin. It’s also great if you’re active on Facebook and want to integrate your site with Facebook Messenger and your business page.

Features:

Pricing: Free

5. Botmother

Botmother, while not as well known as some of the other options on this list, is still a quality tool for building an eCommerce chatbot. What’s particularly advantageous about this solution is that it can you can create one bot to use across multiple channels and platforms, including WhatsApp, Facebook, Telegram, and more.

Botmother is particularly helpful if you’re looking to create new sales channels. Using artificial brains (AI) technology, the chatbot will automatically guide users through the shopping & checkout processes that you configure. You can also use pre-built templates to make setting up and building your bot that much quicker.

However, Botmother lacks the dedicated eCommerce platform integrations that some other chatbots offer, so it’s more focused on helping you accept eCommerce payments directly within the chatbot.

Features:

Pricing: Free to test, then $17 per month per bot

Create your own eCommerce chatbot today

Managing an online shop is no easy task. However, the right tools can help make it significantly simpler. When it comes to improving your customer experience and personalizing shoppers’ journey on your site, eCommerce chatbots can be a powerful solution.

Which is the best #eCommerce bot for your online #store: 5 top options compared

In this post, we discussed five of the best eCommerce chatbots to consider using for your WordPress site. If you’re a beginner looking for a general, all-in-one option, Chatfuel is a quality choice. If you’re on a budget and looking for a free, WordPress-specific plugin, WP-Chatbot might be right for you.

Finally, if you’re looking for a full chat solution that includes both human chatting and chatbots, you can also browse our collection of the best live chat software for eCommerce.

Exit mobile version